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About

Image Description

Hello!

I'm passionate about creating inclusive products and improving research processes, dedicating my career to improving accessibility for numerous companies. I am currently working as a Senior Accessibility Researcher at Atlassian, a leading software company renowned for its commitment to user-centered design. I have over a decade of experience, previously working at companies such as BBC, AbilityNet and Department for Work and Pensions. Outside of work I enjoy hiking and spending time with my dog Oscar!

Experience


2020 — present

Senior Accessibility Researcher at Atlassian

Leading the accessibility research program for the current ease of use scoring initative in FY24. This includes supporting the development of an accessibility research panel; leading a number of usability studies for accessibility, and collaborating with engineering managers and product teams.


2017 — 2020

Topps Usability: Contractor

Worked as a self-employed contractor at BBC; Department for work and pensions; Department for education and Very.co.uk as an Accessibility and UX Research contractor.


2015 — 2017

Senior Accessibility Consultant at AbilityNet

Managed and lead the Barclays accessibility and user research consultancy for several their mobile apps and websites. This involved working onsite with designers, developers and stakeholders; as well as running workshops and user testing sessions. As well as training and mentoring junior staff members, and developing new processes within the organisation.


2013 — 2015

UX Designer at Nexer Digital

Worked as the principle UX and accessibility consultant on several agile projects for different client, making improvements to the user journeys and overall UX of various aspects including key pages on the site across desktop, tablet and mobile devices.



Education


2011 — 2013

BSC Hons in Website Development and Design

University of Central Lancashire

1st class honours degree in Website Development and Design, with modules in UX Design; graphic design and front-end development.


2008 — 2013

BTEC National Diploma in Media Production

The Manchester College

Distinction grade with modules including web design; filming and media studies.